Thank you for making Buying & Selling eContent 2009 a huge success!
Tom Aley
Senior Vice President and Managing Director, Dow Jones Business & Relationship Intelligence Group
Tom Aley is currently the Senior Vice President and Managing Director of Dow Jones' Business and Relationship Intelligence group. This group works within the Enterprise Media Group at Dow Jones with solutions targeted at the enterprise sales and media segments.

Tom joined the BRI unit as a result of the acquisition of Generate, Inc., which he co-founded.  As President and CEO, he was responsible for the company's vision and strategic direction, management and technology development. With over 20 years experience in the information, software, and media industries, Tom has a proven track record of driving sales and building and investing in successful companies.

Earlier, Tom was a Partner at Reed Elsevier Ventures, the venture arm of the $8 billion media company and Stonepath Group, a VC firm, where he co-led the company's initial public offering.

Tom serves on the board of the Software & Information Industry Associations's (SIIA) Content Division. Tom has served on boards of iPhrase, Nextpage, the Massachusetts Innovation and Technology Exchange (MITX), Northeastern University's High Technology MBA Program, and the Jericho Road Project.

Mr Lior Arussy
President, Strativity Group and author author of the book Customer Experience Strategy (2010)
Lior Arussy is an author, visionary, consultant and creative catalyst in the areas of creating delightful customer experiences and executing profitable customer strategies. Arussy's company, Strativity Group, advises Global 2000 companies and emerging businesses around the world. His syndicated column, Focus: Customer, reaches more than 600,000 readers worldwide every month. He is also a regular contributor to CRM magazine's Customer Centricity column. In addition, he has published more than 50 articles in publications around the world, including the Harvard Business Review. Arussy is the author of several books, including his most recent, Excellence Every Day: Make the Daily Choice-Inspire Your Employees and Amaze Your Customers (Information Today, Inc., 2008). His accomplishments have been recognized by leading press and analysts such as ABC, The Wall Street Journal, Financial Times, The Times of London, and Gartner.Lior Arussy is an author, visionary, consultant and creative catalyst in the areas of creating delightful customer experiences and executing profitable customer strategies. Mr. Arussy's company, Strativity Group, advises Global 2000 companies and emerging businesses around the world. His syndicated column, Focus: Customer, reaches over 600,000 readers worldwide every month. He is also a regular contributor to CRM magazine’s Customer Centricity column. In addition, he has published over 50 articles in publications around the world including the Harvard Business Review. Mr. Arussy is the author of several books including his most recent, Excellence Every Day: Make the Daily Choice—Inspire Your Employees and Amaze Your Customers (Information Today, Inc.). His accomplishments have been recognized by leading press and analysts such as ABC, The Wall Street Journal, Financial Times, The Times of London and Gartner.

PG Bartlett
Senior Vice President of Product Management, Quark Inc.
PG Bartlett leads all of Quark's product management and product marketing functions. With fourteen years of experience in dynamic publishing, Bartlett is a recognized expert in the industry. In his previous position at Arbortext, Bartlett was instrumental in establishing dynamic publishing as a market category and driving the company's growth through the introduction of new products, entry into new markets, and expansion in existing markets. Bartlett brings an extensive history of high-tech marketing and product management in factory and office automation. He earned his bachelor's degree in business from Northwestern University with additional study at Northwestern and the University of Chicago.

Adam Bernacki
Vice President, Sales & Licensing, Leadership Directories
Adam Bernacki is Vice President, Sales and Licensing for Leadership Directories. Prior to joining Leadership Directories, Mr. Bernacki served as Leader, Electronic Licensing and Sales at Dun & Bradstreet. Previously, he was Global Product Manager, Online Services at Elsevier Science. He has also served as an adjunct Assistant Professor at Long Island University.

Mr. Bernacki holds a Master's of Library & Information Science from Long Island University and Master's of Arts from CUNY.


Marc Bookman
Co-founder, Vice Chairman, President and CEO, Mobile Content Networks, Inc. Marc brings over 18 years in search and content industry experience including leadership roles in general management, business development and product marketing. Before starting MCN, Marc was the Founder and CEO of Sentius Corporation where he introduced the industry's first contextual linking engine as well as distributed electronic book browser software, which was widely licensed through Sony and Apple Computer. Prior to Sentius, Marc worked in the US and Japan for Sony Corporation in both corporate and product development roles. Marc is an advisor to several Silicon Valley start-ups, a regular speaker at industry conferences, and a published author. He has three patents based on making content easier for people to use. He holds a B.S. in Accounting from the University of Illinois and an M.B.A and Master's Degree in East Asian Studies from the University of Chicago.

David Carter
Founder and CTO, Awareness
David Carter is the founder and Chief Technology Officer of Awareness, Inc. where he provides the overall technology direction of the company and consults with customers to align their internet strategy with their corporate objectives. David founded WebPartz Inc., which was acquired by iUpload in March of 2003. Prior to forming WebPartz, he spent 11 years at Microsoft where he held various positions including Manager of Internet Strategy, Marketing Manager Knowledge Management, Content Management and eCommerce products. In each of these roles he worked closely with large corporations rolling out the Microsoft platform and developing a business strategy around it. His last role was as Internet Strategy Manager where he oversaw numerous sections of and Microsoft Canada's Intranet.

Lou Celi
President & COO, LLesiant
Corilee Christou
President, C2 Consulting
Corilee Christou is President, C2 Consulting, a firm that specialises in leveraging and licensing digital content of all types to traditional and internet based companies using new and innovative business models. Corilee was previously Vice President, Affiliate Marketing, Cygnus Business Media and has been directly involved in the information industry for close to twenty years. Prior to working at Cygnus, Corilee was Vice President of Business Media at Reed Business Information.  She spent seventeen years at Lexis-Nexis, where she held positions in the Content Acquisition area for both United States and Non-US markets. She also directed the product and marketing support for the corporate library sector and was responsible for establishing the Information Professional Support Team for the Nexis division.

Christine Connors
Chief Ontologist, Knowledgent
Christine Connors, Chief Ontologist at Knowledgent, has extensive experience in enterprise knowledge representation. She has managed enterprise search, content and semantic platforms for over 16 years in industry and consulting engagements. Christine’s focus is on enabling well-governed, semantically-enabled information pipelines for discovery, analytics and relationship management which deliver measurable value.

Frank Daniels
CCO, Ingram Digital Group
Frank Daniels III is Chief Commercial Officer of Ingram Digital, a digital content services company, and President and CEO of Vital Source Inc., a member of Ingram Digital, which provides software and service solutions to the education market.

Frank joined VitalSource, a software and services company providing solutions into the education market, as President and CEO, in January of 2001. Frank came to VitalSource after the sale of Total Sports, Inc., an internet sports services company with clients like the NCAA, Major League Baseball and 100 colleges and universities. In July of 2007 he expanded his role to become Chief Operating Officer for Ingram Digital.

Frank has primary management responsibility over all ID operations in North America in addition to be responsible for coordinating operational activities for the company on a global basis.Frank began his career in newspapers working as a reporter and editor at The St. Joseph (Mo.) News-Press and The Ledger-Star in Norfolk, VA. He then joined The News and Observer Publishing Company, Raleigh, NC, and worked in a number of jobs on both the business and news sides of the company eventually becoming executive editor in 1990. He left the News and Observer after its sale to McClatchy Newspapers to run the new media division (which he started at the N&O).

Frank has taught at Duke University and Peace College. He has served on numerous civic, industry and corporate boards and was the first president of the New Media Federation of the NAA. He is a graduate of Duke University.
Monica Ertel
Director, Global Information Services, Bain & Company

Monica Ertel is currently Director of Global Information Services for Bain & Company where she leads their worldwide information services network.  Her responsibilities include desktop delivery of key information resources, high-level research analysis and support, end-user consultant training and strategic IS coordination and planning for a  network of 25 centers around the world.  Prior to Bain, Monica was Director of Worldwide Customer Service for Innovative Interfaces, Inc., with management responsibility for Innovative's Help Desk and Web-based service center. Ms. Ertel has over 25 years of library management experience, including Korn/Ferry International where she was the Director of Global Knowledge Management and North America Research. Prior to that, she was with Apple Computer where she was the Director of Knowledge Systems which included the Apple Library as well as research programs in the field of information management.
Monica holds a Master of Library Science degree from
San Jose State University in addition to an MBA from Santa Clara University.  She has been active in a number of library and information associations and was appointed Fellow of the Special Libraries Association and Outstanding Alumni award from San Jose State University.  She has also held leadership positions with the American Library Association and the International Federation of Library Associations and Institutions and is a member of the Information Futures Institute

Tom Gensch
Executive Vice President, Chief Revenue Officer, MuseGlobal
Mr. Gensch brings more than 20 years of customer-focused sales and marketing experience to MuseGlobal, where he has been highly successful in achieving revenue and customer acquisition targets by building growth teams and strategic programs.

Before joining MuseGlobal, Mr. Gensch served as Chief Growth Officer at Cygnus Business Media where he analyzed the talent and assets within all of Cygnus Business Media and assisted in developing platforms that provided growth opportunities for digital media programs to drive new revenue streams by repackaging existing assets and developing new ones that increased growth.

As Vice President, Worldwide Sales for Knovel Corporation, a technical information service, Mr. Gensch led global customer acquisition efforts to more than 400 corporate institutions and 135 universities.

Prior to Knovel Mr. Gensch served as Vice President, Content & Premium Service at Payment One, a billing and payment activation company. During his tenure there, Mr. Gensch developed key customer relationships globally with Microsoft, Yahoo and Earthlink. He also served as Vice President, Worldwide Sales for Tele Knowledge, a provider of content monetization, customer management and billing software solutions for the largest Telco and Internet service providers in the world. In addition to his Internet and content experience,

Mr. Gensch assisted in building an e-support infrastructure for Fortune 100 companies as Vice President, Sales - Eastern Region for Support Soft. He successfully contributed to building the quarterly revenue growth for two successful IPO'S as the Vice President of Sales.

In his position as Chief Revenue Officer for MuseGlobal, Mr. Gensch is responsible for growing top line revenue within large partnership programs, national accounts and customer loyalty programs. The position combines both revenue generating and strategic marketing responsibilities, with business development for the entire team

Jim Gerber
Director of Content Partnerships, Google
Since joining Google in 2003, Jim has been responsible for partner development for a number of Google’s content related initiatives. These include projects such as Google Book Search, Google Scholar, and News Archive Search, among others. His teams have been responsible for recruiting many hundreds of publishers participating in these initiatives from around the world. Jim has over 20 years of business development, sales and marketing experience in technology related businesses. Before joining Google, Jim was VP of Sales for Outcome Software, a provider of Enterprise Profitability Management software, and NOCPulse, a provider of outsourced data center management services.  Jim has also held the position of VP, Business Development at, an e-tailer of luxury goods, and was a top sales manager at Clarify, a provider of CRM software. Jim holds a Bachelor of Arts from the University of California at Berkeley, and an MBA from the Stanford University Graduate School of Business.

Carol L Ginsburg
Senior Consultant, BST America

Carol Ginsburg worked for more than 20 years at Bankers Trust/Deutsche Bank, where she was a managing director and head of global business information services. In this capacity, she managed 100 information professionals who provided research services, training, destop deployment, intranet support and consultation to bankers worldwide. Ginsburg is currently a senior consultant with BST America LLC, where she works closely with partners Bill Noorlander and Sara Crowe in providing client services such as contract analysis, benchmark support, strategic planning, and product evaluation.

She is an active member of SLA, where she is currently co-chair of the newly established Content Buying Section. Ginsburg is a Fellow of SLA as well as a recipient of the Factiva Leadership Award and President’s Award and is a member of  the SLA Hall of Fame.

John Girard
Founder & CEO, Clickability
John Girard founded Clickability in 1999 and serves as the San Francisco firm's CEO. Starting with three other graduates from Stanford, John grew Clickability from a garage-based dream to a successful single-source provider of hosted web publishing technologies, serving fast-growing enterprises as well as traditional publishers such as CNN, The Wall Street Journal and Dwell Magazine. John has spoken at dozens of high-profile events including MINday, COMDEX, CMS Strategies, Gilbane, Seybold, ContentWorld, B2B World, and FOLIO: Show. John's pioneering efforts in bringing software-as-a-service (SaaS) to the mainstream are matched by his company's passion to help customers build brands, increase revenues, reduce costs, and forge stronger community relationships.

Steven Goldstein
CEO, Alacra, Inc.
Steven Goldstein is Co-founder, Chairman and Chief Executive Officer of Alacra. Formerly, Mr. Goldstein was Vice President of Strategic Planning for Knight-Ridder's Business Information Services division. In that role he was responsible for Knight-Ridder's acquisition of Technimetrics and its pre-IPO investment in Netscape Communications. Mr. Goldstein previously held a range of sales and marketing positions at Knight-Ridder's Business Information properties. He served on the Small Business and Agriculture Advisory Council of the Federal Reserve Bank of New York from 2008-2010. Mr. Goldstein has a BA in English from SUNY Albany and an MBA in Finance from Cornell University. He resides in New York City.

Mr. Darrell Wayne Gunter
President, Allerton Press a division of PLEIADES Publishing
Darrell W. Gunter is one of the leading advocates of semantic technology and social networking in the Science, Technical and Medical Industry. He is a frequent speaker and moderator at many information industry events advocating the benefits of semantic technology and social networking.

He is the President of Allerton Press Inc., a division of PLEIADES Publishing LLC.  PLEIADES is the publisher of the Russian Library of Science that comprises 182 English language Russian scientific journals.

Previously he has served as the Chief Commercial Officer of AIP (American Institute of Physics) and as the EVP /CMO of Collexis a semantic technology and knowledge discovery company specializing in application management software.  At Collexis he was one of the stewards that led Collexis to be acquired by Elsevier and he served on the Elsevier / Collexis integration team.

Prior to Collexis he served as the Sr. V.P. of Sales and Marketing for Elsevier and as the Nat'l Sales Director for Dow Jones Financial News Services after beginning his career at Xerox. 

A graduate of Seton Hall University's Stillman School of Business, where he obtained his BS in Business Administration with a concentration in Marketing.  He also earned his MBA from the Lake Forest Graduate School of Management.

He is an Adjunct Professor at Seton Hall University and served on many boards including the Content Board of the Software Information Industry Association up until May 2011, Olin College of Engineering Library Advisory Board, Seton Hall University Advisory Council and the Women's Venture Fund.  His radio program "Leadership" airs Saturday mornings at 9:00 am on WSOU HD 89.5 FM /

Darrell resides in South Orange, NJ with his wife Deb and daughter Bailee.

Adam Hanin
Senior Director, Marketing, Hoover's, Inc. (a D&B Company)
Adam brings more than 20 years in marketing and business management expertise, including leading Marketing for eContent companies Hoover's, Questia Media and KnowledgeNet (now part of Thomson/NETg). He led eBusiness for ViewSonic Corporation, business development and strategic planning for Compaq's Commercial Desktop and Displays Division, and managed Compaq's Higher Education marketing organization.

Prior to Compaq, Adam was a senior consultant for Gemini Consulting, specializing in customer and channel marketing strategies, and national program manager for Higher Education at Apple. Adam holds an MBA in Marketing from The Wharton School and a B.S. in Economics and Management from Carnegie Mellon University.

Tom Hogan Sr.
President & CEO, Information Today, Inc.
Thomas H. Hogan, Sr., is the Co-Founder, CEO, and President of Information Today, Inc., (ITI), based in Medford, NJ.  ITI is a leading publisher of trade periodicals, directories, and books about and for the information industry.  ITI is also a major organizer of conferences about the application of information technology by users and enterprises. Visit our web site at

Marty Kahn
CEO, ProQuest
Marty Kahn is CEO of ProQuest, a company created in 2007 through the merger of two leading and historic information technology firms: ProQuest Information and Learning and CSA.  ProQuest provides seamless access to and navigation of more than 125 billion digital pages of the world's scholarship, delivering it to the desktop and into the workflow of serious researchers in multiple fields.  Mr. Kahn brings more than 30 years of experience in the information industry to his new role.

Prior to his appointment at ProQuest, Mr.Kahn was Chairman of the Board of Directors of OneSource Information Services, Inc. (NASDAQ:ONES), a position he held from 1993 until 2004.  Mr. Kahn also served as Chairman of the Board of Directors of Ovid Technologies, Inc. (NASDAQ:OVID), He held that position from 1989 until its sale to Wolters Kluwer in 1998.  Mr. Kahn was also Chairman of the Board of Directors of Vista Information (Nasdaq:VINF).

Mr. Kahn also served as President of BRS Information Technologies; General Manager of the Health Professions Division of McGraw-Hill; and as Vice President, Sales and Marketing, of the W.B. Saunders Company. 

Mr. Kahn is a member of the board of directors and the finance committee of  TrickleUp, a charitable organization that provides grants to entrepreneurs in the world's poorest countries.   Mr. Kahn holds an MBA from Harvard Business School and a BA cum laude from Yale College.

Dick Kaser
Vice President of Content, Information Today
As Vice President of Content for trade publisher and conference organizer Information Today, Inc. (ITI).  Dick heads up ITI’s Content Group and directs the editorial operations for all trade periodicals, reference products, and conference programs—each aimed at the library community or professional btob information markets, including publishers.  Publications under Dick’s wing include Information Today, Online Searcher, EContent, KMWorld, CRM Magazine, Streaming Media, American Library Directory, Literary Marketplace, and Computers in Libraries, where he simultaneously serves as Executive Editor.

Prior to joining ITI in 2001, Dick was Executive Director of NFAIS (the National Federation for Advanced Information Services).  At NFAIS he managed operations, directed the federation’s publishing and conference programming, and provided consulting services to member organizations.  Dick held prior management positions with Chemical Abstracts Service—the producer of STN International—and the Macmillan Electronic Publishing Group, including Pergamon Press, Molecular Design Limited, BRS Software, the BRS and ORBIT search services, and Macmillan New Media.  He has more than 25 years of experience in the information industry.  Published widely—from scholarly journals to the popular press—Dick observes and comments frequently on the industry. 

He holds a B.S., summa cum laude, and with Honors in Journalism, from Ohio University and an M.A. in International Communications from Ohio State.

Steven Kaufmann
Sales Director, Global Accounts, Dow Jones Enterprise Media Group
Ed Keating
Vice President, Content Division, Software & Information Industry Association
Ed has worked in the information industry for more than twenty years.  During that time, he has worked for both startup and established information companies leading product management, marketing and sales organizations.  Ed currently runs the Content Division of the Software & Information Industry Association (SIIA) -- a Washington DC-based trade association formed to promote, inform and protect the software and digital content industries.  In this role, he works with content companies, aggregators and service providers to help them achieve their policy, promotional and business development goals.  Ed is also a frequent speaker at industry events and has been quoted recently by Marketwatch and Crains Business.  His industry blog can be found at

Brian Kim
COO, Liferay, Inc.
Brian Kim is one of the original founders of Liferay, Inc. and experienced technology consultant and operations manager. As COO, he has led the growth of the company's Professional Services Organization and orchestrates the ongoing operations of a fast-growing global organization. Brian holds a B.S. and M.S. in Computer Science from the University of Chicago and has spoken at numerous industry events.

Nikolai S. Kopelev
Director, Vendor Relations, GlaxoSmithKline

Nik Kopelev is Director, R&D IT Vendor Relations at GlaxoSmithKline (GSK).  In this role he leads the company-wide information acquisition function and manages the R&D IT software portfolio.  Nik’s group is responsible for working with almost 300 publishers and software vendors.

In addition to license development and negotiations he is actively involved in identifying new information products to be licensed at GSK to cover emerging business needs, as well as in joint development initiatives with major information publishers.


Prior to joining SmithKline Beecham, Nik held various positions at ISI (Thomson Reuters), which spanned from indexing of chemical information to market, business and new product development.   Before then, he taught Inorganic Chemistry at several universities in the US and Russia.


Nik holds a Ph.D. in Chemistry from the Moscow State University and an M.S. in Information Systems from Drexel University.


Janice Lachance
Independent Consultant, Special Libraries Association Interim President & CEO, Better Business Bureau Institute for Marketplace Trust


An accomplished exective, widely experience leader and governance expert, Janice's career spans Cabinet-level work in the federal government and executive experience in associations, non-profits, and volunteer activities. A leader in her profession, dedicated volunteer, popular speaker, and trusted advisor, Janice is President of the American Society for Public Administration (ASPA); a Fellow of the American Society of Association Executives (ASAE); and an elected Fellow of the National Academy of Public Administration (NAPA) where she ahs served on the Board of Directors, Executive COmmittee, and the NAPA Presidential Transition 2016 Steering Committee.

Prior to her recent work in not-for-profit enterprises, Janice was nominated by President William Clinton and unanimously confirmed by the U.S. Senate as the Director of the U.S. Office of Personnel Management (OPM), the federal government’s independent human resources agency, responsible for all policy and programs affecting the 2.1 million members of the nation’s civil service.

President Clinton charged Janice with the task of establishing and gaining recognition of the federal workforce as a national performance model. She is credited with many seminal achievements at OPM, including: reformulating the agency’s mission and strategy as well as re-engineering its 3,700 employee organizational structure and culture; expanding the Family and Medical Leave Act to permit the use of sick leave to care for a newborn or ailing family member; instituting affordable long-term care insurance for ?? million federal employees, members of the armed services, and retirees; making innovative and cost-effective improvements in health insurance and retirement programs; dramatically increasing outreach and recruitment efforts to first-job applicants from underrepresented populations; revitalizing the Presidential Management Fellows Program; and, establishing, the Federal Government's official source for federal job listings and employment opportunity information and which attracts more than 20 million visits annually.

As a cabinet-ranked member of the Clinton Administration leadership team, Janice was appointed by the President to lead five US diplomatic missions, including to China and Israel. The president also appointed her to serve as Chair of the National Labor-Management Partnership Council, as a member of the President’s Management Council and as a Commissioner of the White House Fellows program.

During the past decade, Janice has served as the managing executive in not-for-profit membership associations. Most recent examples Interim President of the Better Business Bureau Institute for Marketplace Trust interim President and CEO of the Society of Consumer Affairs Professionals International, a global profession of best-in-class customer-care experts.

Previously, Janice served as CEO of the Special Libraries Association for more than 10 years, leading the global association of 8,000 credentialed librarians and scholars who devote more than 25 million hours annually to the operation and expansion of the global information and knowledge economies on behalf of private, academic and public sector enterprise in 75 countries.

Among numerous awards, Janice was awarded the honorary degree of Doctor of Humane Letters by Southern Vermont College in 2013 and Vice President Al Gore’s Reinventing Government Hammer Award for advances in government-wide labor-management partnerships.

Janice was born and raised in Biddeford, Maine, graduated from Manhattanville College, and earned her law degree from Tulane University. She is admitted to practice law in the State of Maine, the District of Columbia, and the United States Supreme Court.


Tracy Lopez
Regional Sales Manager, LexisNexis Risk Solutions
Tracy Lopez has been with LexisNexis for over 24 years.  As the Western States Regional Sales Manager, her responsibility covers LexisNexis corporate business in over 12 states from Texas to the Pacific Coast.  Industries served within the territory range from automotive, aerospace/defense, high tech, financial services, energy and telecommunications.  Her primary responsibility and authority is to ensure customer needs are being met.  She works with her account management team to consult with individual departments as well as the Corporate Enterprise to determine the best LexisNexis applications and solutions, as well as coordinates the resources that support accounts for presentations and demonstrations, training, custom rollouts, and on-site events. In her tenure, Tracy has served as an Account Executive, National Account Manager, Regional Sales Operations Manager and Regional Sales Manager.

Michelle Manafy
Editorial Director, Online Publishers Association
Jeff Massa
President & CEO, YellowBrix

JEFFREY P. MASSA is a managing founder of YellowBrix since its inception in 1997 and has served as President and CEO of the company since September of 2003. Prior to serving as CEO, Jeff was the Chief Technology Officer of YellowBrix and served as a Director of the Company since 1997. Before launching YellowBrix, Jeff was the SVP of Technology of the Corporate Information Division of Infoseek Corporation. Jeff has served as the SVP of Technology for IntellX and as VP of Technology for COMTEX Scientific Corporation. Most notably, Jeff served three Presidents as the Manager of Information Systems and Deputy Director of Systems from 1987 - 1993 for the Executive Office of the President, National Security Council, The White House. Jeff is currently a member of two information industry executive boards, the Executive Leadership Committee for Outsell, and the Executive Committee for ASIDIC.


Ross Mayfield
Chairman, President and Co-founder, Socialtext
Ross Mayfield is chairman, president & co-founder of Socialtext, the first wiki company and leading provider of Enterprise 2.0 solutions. Mayfield has grown Socialtext to more than 4,000 customers with software-as-a-service, appliance and open source solutions. Previously, Mayfield served as VP of marketing for a Fujitsu spinout and CEO of an enterprise risk management software company. Mayfield co-founded and served as president of Ratexchange. He is a former advisor to the office of the president of Estonia and began his career in the non-profit sector. Mayfield holds a B.A. in Political Science from the University of California at Los Angeles and completed the management development for entrepreneurs (MDE) program of the Anderson School of Business.

Miles McNamee
V.P., Business Development, Copyright Clearance Center

As Vice President, Licensing and Business Development, Miles McNamee oversees Copyright Clearance Center’s business development efforts and the licensing of all of its products and services, which are currently in use by more than 35,000 licensees and global subsidiaries.

With more than 20 years’ experience in business development, sales and marketing, McNamee works in collaboration with rightsholders to create licensing solutions that better monetize emerging multimedia and online publishing initiatives and is responsible for increasing CCC’s penetration into mid-sized enterprises and among top global companies.

Prior to joining CCC in 2008 as Vice President of Business Development, McNamee served in a variety of leadership roles at Starz Encore Group LLC (Starz). Most recently, he held the position of Senior Vice President Affiliate Marketing where he was responsible for overseeing the implementation of multi-faceted Starz Encore affiliate marketing campaigns in support of corporate-wide On Demand initiatives.

McNamee has held a variety of other leadership roles with prominent companies such as Microware Systems Corp., TCI, Continental Cablevision and Showtime Networks in sales and marketing capacities.

A New York native, McNamee has Bachelor of Science in Marketing degree from Bryant College of Smithfield, Rhode Island.


Sarah Milstein
Author, "Twitter and the Micro-Messaging Revolution" (O’Reilly)

Sarah Milstein is a Web 2.0 strategist and co-founder of, a site for lively, work-related workshops. She is the author of "Twitter and the Micromessaging Revolution," an influential O'Reilly Media research report. Previously, she was on the senior editorial staff at O'Reilly, where she founded the Tools of Change for Publishing conference (TOC) and led the development of the Missing Manuals, a best-selling series of computer books for non-geeks. She's also written for the series, co-authoring Google: The Missing Manual. Before joining O'Reilly, Sarah was a freelance writer and editor, and a regular contributor to The New York Times. She was also a program founder for Just Food, a local-food-and-farms non-profit, and co-founder of Two Tomatoes Records, a label that distributes and promotes the work of children's musician Laurie Berkner.

Ms. Robin Neidorf
Director of Research, Free Pint Limited
Robin has been working with FreePint since 2004, and, since joining full time in 2006, is responsible for strategic planning, product development, relationship management, research and communications. Robin Neidorf ran a research and communications consulting business for 10 years, prior to joining Free Pint Limited. As a consultant, she focused on strategic planning, using information to make better decisions, and creating effective audience-focused communications across different media. Robin has worked with a wide range of organisations in the for-profit and non-profit sector. She has developed online communities, publications and distance learning modules for a range of business purposes. She is the author of Teach Beyond Your Reach: An instructor's guide to developing and running successful distance learning classes, workshops, training sessions and more (Cyber Age, 2006, second edition due out in fall 2012) and the co-author of E-Merchant: Retail Strategies for e-Commerce (Addison-Wesley, 2001).

Morten Nicholaisen
Vice President, Global Sales, Dialog, LLC
Morten rejoined Dialog in his new role as vice president, global sales, in July, 2008.  In the previous year, he served as a strategic advisor to both a technology company and a global leader in employer branding. His experience in the online industry spans 14 years, ranging from co-founder of M.A.I.D in Scandinavia to various senior roles in both Dialog and ThomsonReuters. Morten recently relocated to North America

Bill Noorlander
Principal, BST America
Willem (Bill) Noorlander has served in domestic and international positions with several global banks and consulting firms and has a wide range of experience in the Financial and Information industries. His long term experience and background includes finance/accounting, operational management, risk management and general management. During the last 15 years he has focused on information management, including in-depth knowledge of usage requirements, information sourcing and contract negotiations. Bill is a Principal in BST America, a Market Data Consulting and Outsourcing firm, located in New York city. In his current role he is the Partner in charge of BST's Market Data consultancy practice.

Michael O'Donnell
Founder & CEO, iCopyright, Inc.
Mike O'Donnell has worked in the digital content industry for more than 20 years. He founded Ask-Me Multimedia in 1985, which enabled content creators to produce and distribute multimedia applications on personal computers. In 1995, he led the launch of SPRYNET, one of the first national ISPs that aggregated digital content and gave subscribers their first home page on the Internet. In 1998, he founded iCopyright to help content publishers protect and monetize their digital assets. Over the last 10 years O'Donnell designed and launched iCopyright Conductor, an instant licensing system for large publishers; iCopyright Creators, an instant licensing system for freelance writers and photographers; iCopyright Discovery, a digital content monitoring and infringement detection tool; and Clip&Copy, a news alerts and press clippings service for commercial users of digital content. O'Donnell has served on the board of the Software & Information Industry Association content division and has authored a number of authoritative articles and white papers on monetizing digital content.

Marydee Ojala
Editor-in-Chief, Online Searcher magazine, USA
Marydee Ojala is Editor-in-Chief of Online Searcher (the successor journal to ONLINE) and writes its business research column ("The Dollar Sign"). She has contributed feature articles and news stories to Information Today, Searcher, EContent, Computers in Libraries, Intranets, Cyber Skeptic's Guide to the Internet, Business Information Review, and Information Today's NewsBreaks.  A long-time observer of the information industry, she speaks frequently at conferences, such as WebSearch University, Internet Librarian, INFORUM (Prague), Internet Librarian International, and national library meetings outside the U.S. She has adjunct faculty status at the School of Library and Information Science at IUPUI (Indiana University Purdue University Indianapolis). Her professional career began at BankAmerica Corporation, San Francisco, directing a worldwide program of research and information services. She established her independent information research business in 1987. Her undergraduate degree is from Brown University and her MLS was earned at the University of Pittsburgh.

Catherine Porta
Director, 3rd Party Content Management, Knowledge Services Organization, PriceWaterhouseCoopers

Catherine Porta is a director in PwC’s Knowledge Services organization, having responsibility for global third-party content management. In this role, Porta leverages the Firm’s global network in order to acquire and access research sources critical to the needs of PwC practitioners. She manages a diverse team of content experts charged with managing vendor relationships, negotiating agreements, deploying content to the desktop, and integrating appropriate content into PwC workflow and applications. Prior to this role, Porta managed Coopers & Lybrand’s Content Help Desk.

She has an M.B.A. in International Business from St. Peter’s College in Jersey City, NJ.

Lawrence Rafsky
Chief Scientist, NewsEdge / Acquire Media
Dr. Rafsky, who earned his Ph.D. in statistics from Yale in 1974 and his A.B. summa cum laude from Princeton in 1970, is a well-known innovator and entrepreneur in the on-line information industry. He has led four successful new ventures, taking overall responsibility for securing funding, setting strategic direction, and building infrastructures. 

At Automatic Data Processing, from 1978 through 1982, he conceived, planned, negotiated and then served as Managing Director of ECONALYST, the joint venture between ADP and Alan Greenspan’s economic consulting firm, Townsend-Greenspan.  In 1982, Dr. Rafsky founded GemNet, the software company that wrote FAME, a leading time series data banking and econometric analysis package. In 1984, Citibank acquired GemNet. Dr. Rafsky served as President of the now re-named FAME Software Corporation.  In 1985, Dr. Rafsky co-founded Gari Software Associates, an organization specializing in financial data base and real-time news integration for Wall Street. Dow Jones acquired Gari; Dr. Rafsky served as president of Gari from 1985 to 1998.  In 1998, Dr. Rafsky led an MBO of Gari Software from Dow Jones, and sold the resulting entity to WavePhore. Merging this software base with the Internet news delivery systems of Mainstream Data, also acquired by WavePhore, he created MediaXpress, the company’s flagship product, and pioneered the formation of Named CTO of Wavo (WavePhore’s new name), Dr. Rafsky lead news software development until early 2001 when he formed Acquire Media Corporation and acquired the MediaXpress assets, and in 2007 the assets of NewsEdge, formerly a division of Thomson Corporation.

In addition to his entrepreneurial activities, Dr. Rafsky maintains research interests in a number of technical fields, including multivariate data analysis, NLP/text categorization/taxonomic tagging, graphics/visualization, computational statistics, finance, and portfolio theory. Papers in finance and portfolio theory have appeared in Econometrica and Management Science. Papers in multivariate analysis and graphics have appeared in the Annals of Statistics and JASA (Journal of the American Statistical Association). Dr. Rafsky was co-recipient of the 1980 Theory and Methods Award from the American Statistical Association, has been an adjunct faculty member in the Computer Science Department at Stevens Institute, and an invited speaker at major universities (Carnegie Mellon, Yale, and others) and meetings (ASA, ComStat, and COMDEX).

Eric Rogge
Chief Marketing Officer, Exalead
Eric Rogge joined Exalead as Chief Marketing Officer in October 2008. He was previously co-owner of Confero Marketing, VP of Marketing at HyperRoll, and VP & Research Director at Ventana Research. His MBA is from Santa Clara University.

Luis Sala
Evangelist and Technical Director for Strategic Alliances, Alfresco

Luis Sala is Alfresco's Product Evangelist and Technical Director for Strategic Alliances. In this capacity he works with Alfresco's most valued technology partners as well as educating the Alfresco community to the capabilities and benefits of Alfresco's technology. Luis has been at Alfresco since 2006 and was responsible for establishing Alfresco's US-based technical account management team. 

Luis's previous experience includes being Chief Solutions Architect at Epicentric, which was acquired by Vignette where he served as Principal Sales Engineer. Most recently, Luis was the Business Development SE at Systinet (now Mercury). Luis has a degree in Computer Science and a minor in Theater from Allegheny College in Meadville, PA. Luis is a regular speaker at open source and content management events and is a enthusiastic blogger in both English and Spanish

Larry Schwartz
President, Newstex
Larry Schwartz is a co-founder of Newstex and President of the company. Larry has guided numerous entertainment and new media ventures, from start-up through growth, development and maturity, including Bolenka Games Online (Trivial Pursuit Online), GFI Group (Nasdaq:GFIG - financial), Wizard World (publishing), Patron Technology (technology) and (Purchased by Larry attended Bates College and the Yale University Graduate School of Drama. He serves on the Content Board of Directors for the Software Information Industry Association, and is Chairman of the very successful SIIA Previews events. When he's not adding value to content, Larry blogs at and is a show manger for hunter/jumper horse shows, is on the Board of Directors for the Connecticut Horse Show Association and maintains several horse web sites and blogs (, Larry, a confirmed gadget geek, also spends time on Broadway with his theatrical agent wife and two daughters.

David Seuss
CEO, Northern Light

David Seuss joined Northern Light in July of 1996 and led an employee group in purchasing Northern Light from its corporate parent in 2003. Prior to Northern Light, David was founder and CEO of Spinnaker Software Corporation, which he led from inception to being a public, NASDAQ listed company.  Before starting Spinnaker, David was a consultant and manager for the Boston Consulting Group, running teams working with global companies on issues of corporate strategy. David spends his afterhours as a nationally-competitive saber fencer, professional race car driver, and amateur blues guitarist. David has an industrial engineering degree from Georgia Tech and an MBA with High Distinction from the Harvard Business School.


Greg Stern
Vice President, Product Development,
Greg Stern has spent the last 15 years in various senior-level product management roles. Prior to joining AllBusiness, he spent a year as a consultant to Primedia Automotive where he was charged with developing the overall online business strategy which resulted in the $72M acquisition of Prior to that, he served as vice president of developer relations at Macromedia where he was responsible for developing and overseeing various initiatives including a software subscription program, developer community relations and Flash video. Stern has also been senior vice president in charge of product development and content at, senior vice president & general manager at CNET where he founded and vice president and general manager at Seybold Seminars where he was responsible for the Seybold line of publications, conferences and trade shows.

Anthea Stratigos
CEO & Co-Founder, Outsell Inc.

Anthea Stratigos co-founded Outsell, Inc. with Greg Chagaris, creating the leading research and advisory firm focused exclusively on the information and publishing industry. She established the company's research agenda and served as the firm's first chief analyst. As CEO, she draws upon her deep experience in research and analytic businesses to drive product development, operations, marketing, and general management to lead all facets of the organization. Anthea is also Outsell's primary spokesperson, identifying, writing, and speaking extensively about key trends in the industry. She chairs Outsell's Leadership Council, a member-service for CEOs and senior executives of publishing and information-provider firms, and has an ongoing and trusted relationship with industry leaders across the publishing and commercial information marketplace.

Norman Walsh
Principal Technologist, MarkLogic Corporation
Mr. Walsh is a Principal Technologist in the Information & Media group at Mark Logic Corporation where he assists in the design and deployment of advanced content applications. He is also an active participant in a number of standards efforts worldwide: he is an elected member of the Technical Architecture Group at the W3C where he is also chair of the XML Processing Model Working Group and co-chair of the XML Core Working Group. At OASIS, he is chair of the DocBook Technical Committee. Before joining Mark Logic, Mr. Walsh participated in XML-related projects and standards efforts at Sun Microsystems. With more than a decade of industry experience, he is well known for his work on DocBook and a wide range of open source projects. He is the principle author of "DocBook: The Definitive Guide."

Diane White
Director, Library Services, National Security Agency
Diane White is an Information Management Specialist with over twenty years experience in research and analysis.  Currently the Director of Library Services for the National Security Agency, she holds a Master of Library Science from the University of Maryland and a variety of Agency-sponsored certifications and professionalizations.

Craig W Wingrove
Director, External Content Management, KPMG LLP
Craig W. Wingrove

Director, External Content Management



Craig Wingrove is the Director of External Content Management for KPMG LLP, a U.S. limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International. In this role Craig is responsible for managing and developing KPMG's external content strategy. This includes negotiating, monitoring, and supporting content delivery to the firm's portal and internet channels. Craig is based in Montvale, New Jersey.


Craig's previous role at KPMG was Director of Industry Research and External Content for KPMG's Office of the Global Chief Knowledge Officer. Before joining KPMG, Craig was associated with Bear, Stearns & Co. Inc. managing their Investment Banking Information Center. In that position, he was responsible for managing groups in New York and London as well as securing external content for the firm. Craig was a key player in deploying desktop applications to bankers in three continents which included a comprehensive training and education program.


A member of SLA since 1994, Craig has spoken at numerous information industry conferences and meetings. He has also contributed to publications such as Information Outlook.


Craig holds a Master of Library and Information Studies from McGill University in Montréal and a Bachelor of Arts from St. John's University in New York.


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